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Services

Click on a topic below to jump to a section:
 
Interior Design Service Special Order Service Payment Methods
Financing Options Layaways Fabric Protection Plan
Quality/Defect Inspections   Delivery Pick-Ups
Service Satisfaction Guarantee   Gift Certificates

INTERIOR DESIGN SERVICE

Our professional designers have decades of experience in room layout, piece selection, fabric co-ordination, and custom cabinet design. They are well versed in custom designing entertainment, home theatre, and home office furniture to meet your color, style, and size requirements. Whether it’s just adding that last little accent to a room, or starting from scratch and decorating the entire room or home, you’ll find their help indispensable. You see… they are also good listeners so they direct their talents to your specific needs and concerns.

Why not put them to the test. Just bring in your room sizes, TV dimensions, fabric/carpet samples, and (most importantly) your concerns, and let our staff help you make your home the very best it can be.

SPECIAL ORDER SERVICE

Many items are available immediately, but we can’t hope to stock all the choices we have to offer you. We specialize in helping you select the right fabric, finish, size, and style piece for your setting and special ordering them to best fit your needs. We then follow this order from start to finish to ensure its prompt and accurate completion. Hampton House does not charge extra for this service.

PAYMENT METHODS

Typically, your order is confirmed with only a 20% deposit and the balance due at delivery. Hampton House currently accepts VISA and MASTERCARD charge cards as well as personal checks or money orders.

FINANCING OPTIONS

Hampton House offers 90 days same as cash every day. We also have periodic specials involving extended payments throughout the year. Ask your sales associate for details. 

LAYAWAYS

Building a new home? Many of our customers take advantage of clearance prices or special promotions with our LAYAWAY program. Our normal 20% deposit applies, holding your purchase for 6 months or longer with minimal monthly payments and no service fees.

FABRIC PROTECTION PLAN

We highly recommend you protect your upholstery investment with Guardsman’s Fabri-Coate, the most comprehensive fabric protection in the business. Fabri-Coate penetrates deep into fibers for LIFETIME PROTECTION against stains, and, when accidents do happen, allows for easier and more complete cleanups. It comes with an 800 number to call for assistance and is available on all of our fabric-covered upholstery.

QUALITY/DEFECT INSPECTIONS

Every item is inspected twice for any damage or quality defects. Once, when we receive the item from our manufacturer, then a second time (even more carefully), when it is being prepped and readied for your delivery or pick-up. We want to be the one to find any problems, not you.

DELIVERY

We deliver on our own trucks with our own delivery professionals. They represent Hampton House every step of the way to your home. Therefore, you can expect your furniture to be delivered in a friendly and courteous manner, giving your home and property the respect it deserves. And, if you call us the morning of your delivery (after 9:30 AM), we would be happy to give you an estimated time window of arrival (usually morning or afternoon). Please be available during this time window and have the room or area cleared and ready so we can make your delivery on time.

PICK-UPS

If you are to pick-up your order, please let us know in advance so we may have everything ready for you when you arrive.

SERVICE

While we make every effort to insure your order is problem free, if you are in need of additional service, please call us. Our servicemen have over 20 years of experience and know the best way to handle your concerns.

SATISFACTION GUARANTEE

Hampton House offers only the highest quality products at the lowest possible price giving you the Best Value anywhere. Bottom line…. We want you to be happy with your purchase. If for any reason you are not, * you can (within 10 days of delivery or pick-up) return it without damage for its original value, less shipping and handling charges, and allow you to reselect or receive an in store credit.

*This does not apply to special orders. All special orders are NON-CANCELABLE and deposits non-refundable.

GIFT CERTIFICATES

Hampton House offers Gift Certificates in any amount you choose. They’re a great way to insure your gift is EXACTLY what that special person wants. And, gifts for the home are long lasting ones that keep on giving year after year.

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